Shipping Policy
Order Processing Time:
- Orders are packed and shipped from Monday to Friday, 9 am to 5 pm Eastern Time.
- Once an order has been placed, please allow 2-3 business days for a tracking number to be generated. This is considered our handling time.
- Shipping timelines are processed during weekdays and don’t include Saturdays, Sundays, or holidays.
- We exclusively use USPS to ship all orders nationwide.
- We offer a flat-rate shipping fee of $5 for all orders.
- Please note that delivery can take up to 5 to 7 business days.
- We only ship to physical addresses. P.O. Box addresses are not accepted.
- At this time, we do not offer international shipping.
- After the handling time, you will receive a tracking number for your order. You can use this number to track your package and get an estimated delivery date.
- We accept returns and exchanges for items within 14 days of purchase. Please ensure that the items are in their original condition.
- For more details on how to process a return or exchange, please email info@swagychic.com.
- Our orders do not come with insurance. If your package gets lost in transit, please contact us immediately, and we will assist you in resolving the issue.
- During the holiday season, please be aware that shipments can experience delays of an extra 3-4 days. We recommend placing your orders early to ensure timely delivery.
- If you have any questions or concerns regarding our shipping policy or your order, please contact info@swagychic.com.